Chile InfoMine
Inicio Noticias Compañías Proveedores Bolsa de Trabajo   Equipo EduMine
    Propiedades   Sobre Contáctenos Anunciarse Suscríbase
Chilean mining news in English »
 

Product Support Operations Representative

Product Support Operations Representative
Donde la Gente Minera Encuentra a su Gente

Este aviso ha expirado. Haga Click aquí para ver avisos nuevos y activos como este.

Los Avisos en CareerMine expiran por varias razones. Puede que el empleador solicite la expiración avanzada del aviso (ya que pueda ser que la vacancia ya esté tomada o cancelada), o que el aviso de trabajo ha expirado por el tiempo normal en que se colocan - 30 días en el sistema de CareerMine. Puede existir la posibilidad que la vacante aún esté activa, lo más posible es que dicha vacante ya haya sido llenada o cancelada; sino estaría en CareerMine todavía.

Se recomienda no contactar a la compañía o la agencia de publicidad en cuanto a esto, o cualquier tema expirado, con el propósito de obtener trabajo con esa compañía. Las compañías generalmente imponen estríctas penalidades en los buscadores de empleo que van por fuera de los canales establecidos, para contactar al empleador en cuanto a vacancias. (Los Empleadores han sido muy claros en el pasado, en cuanto a la búsqueda de avisos expirados y contactándolos acerca del status, esta es una de las rutas no establecidas.)

Número de Aviso en CareerMine: 1460963Resumen del Aviso
Título: Product Support Operations Representative Número de Identificación del Aviso del Empleador: 180003BX
Ubicación: Santiago Region Metropolitana Fecha de Colocación: abril 5, 2018
Empleador: Registrante - Loguear para ver el Nombre de la Compañía Fecha Límite: abril 17, 2018

Product Support Operations Representative

As a Service Operations Representative at [Company], you will contribute to the [Company] and dealer business plan. You will increase service profitability, effective service capability and efficiency. You will contribute to dealer service product growth and enhance customer satisfaction. This is a second level service operations focused field-based assignment and will work with larger dealers and complex issues.

Job Duties/Responsibilities may include, but are not limited to:

* Be an expert in process improvement methodologies to improve dealer profitability.
* Liaise among dealers, customers and other [Company] personnel.
* Identify, analyze and resolve service needs and problems.
* Perform complex analysis work; identify and resolve strategic problems.
* Develop and meet expectations; deliver results, identify and recommend alternative courses of actions, make timely decisions.
* Demonstrate skill in negotiation, build consensus and achieve compromise.
* Advise dealers on information systems; identify and communicate value and shortcomings of systems to [Company] and other dealers.
* Assist dealers in business planning; counsel dealers and recommend changes to facilities, tooling, systems and effectiveness.
* Counsel dealers to develop increased human performance capability (i.e. assess, identify and implement performance gap solutions).
* Advise on existing and potential customer service issues and improvement measures; analyze and report on commercial impact of product problems.
* Consult with dealers on process improvement methods.
* Assist with process evaluation and dealer participation in [Company] improvement programs.
* Develop required proficiency level in the specified foundation competencies and skills.
* Understand and keep current on customer/dealer market and needs; understand how and why decisions are made within the work group and organization.
* Apply decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, warranty policy.
* Apply knowledge of products, technology, industry, and product support, to support [Company], dealer and customer expectations and needs and contribute to strategic planning.
* Provide direction to less experienced personnel.
* Direct development and continual learning through experience, stay abreast of industry and technology changes and relate those changes to [Company], dealer and customer needs.

Required Qualifications:

* A bachelors degree in Engineering or Business or equivalent experience.
* 6 to 8 years prior experience in field assignments.
* Able to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers.
* Able to work on larger scale, more complex assignments and provide direction to lower level reps on project assignments.

* Must have an advanced level of English and Spanish
Relocation assistance is available for this position.EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Usted está en la sección Postulantes

Refranes

"Si quieres que te respeten intenta respetar tu!"
- Jean-Jacques Rousseau

Herramientas para Avisos

Avisos del Mismo Empleador